The world is struggling with an enormous challenge with a significant human impact, and our hearts go out to all who have been infected and affected by the coronavirus (COVID-19).
At Venice Pines Veterinary Clinic, we believe it is our responsibility to assure the health and well-being of our clients as well as our family of veterinarians, technicians and office staff. With all of these people in mind, we have instituted temporary health practices that we are certain will still provide our patients with the best medical care we can provide and safeguard the health of everyone involved.
Please forgive us for not shaking your hand and for our keeping a distance of 6 feet when at all possible. This is for your protection as well as ours.
If you come to the clinic, please limit the number of people you bring with you to only those whose presence is essential. Our technicians can handle your pet if you need assistance and we can offer other support as well.
If you are feeling unwell (fever, coughing, etc.) we kindly request that you let us tend to your dog or cat while you remain in your vehicle. Our veterinarians have technicians to help them and they will remain in constant contact with you over cell phone.
If you are social distancing or self-quarantined and need care for your pet please contact the office and we will be happy to have a doctor call you to discuss your pet’s medical issue and come up with a plan that may not require us to physically see your pet. Telemedicine can be a successful option in many cases especially with the options to FaceTime or share video and photographs from our cell phones. If your pet does need physical attention, we will be happy to see your pet but request that no potentially affected people are present.
We appreciate your understanding during this time!
Dr. Molly Caldwell